SMS policy
Last updated 2026-09-01
What you are agreeing to
When you give us your phone number on a quote, booking or application form, you agree that Cakewalk may send you text messages at that number about your request. Consent is not a condition of buying anything from us — you can always call instead.
What we send
- Quote and estimate replies
- Appointment confirmations, reminders and arrival windows
- Messages from the crew about work in progress
- Replies to job applications
We do not send marketing texts, and we do not sell or share your number with anyone for their own marketing.
Frequency and cost
Message frequency varies with your job — most people get a handful of messages around a single visit. Message and data rates may apply, depending on your mobile plan. We do not charge you for texts.
Opting out
Reply STOP to any message to stop all texts from us. You will get one confirmation, and nothing after that. Reply START to turn them back on, or HELP for help. You can also just tell the person you are dealing with.
Opting out of texts does not cancel your appointment — we will call you instead.
Carriers
Carriers are not liable for delayed or undelivered messages.
Contact
Questions about this policy: call (289) 802-4982, or email hi@callcakewalk.ca.